Crisp
Streamline Your Customer Interactions with Crisp's Multi-Channel Messaging
Revolutionizing Customer Communication with Crisp
Crisp is a dynamic customer communication platform designed for real-time interactions. It combines live chat, messaging, and automation tools to help businesses efficiently handle customer inquiries and issues. Notable features include customizable chat widgets, omni-channel messaging, and seamless CRM integration.
Fonctionalities
Crisp offers a plethora of functionalities to enhance customer communication and support. Key features include:
- Shared Inbox: Centralizes conversations from various channels such as live chat, emails, social media, and more for efficient collaboration.
- Co-Browsing: Offers real-time assistance through shared browsing and live chat, enhancing customer support.
- Campaigns: Engage customers with targeted email and in-app messages.
- Chatbot Builder: A visual editor to create automated conversation workflows for scaling customer interactions.
- CRM Integration: Develop a comprehensive database of contacts and organizations, complete with activity timelines and browsing history.
- Customizable Chat Widgets: Enhance your website's customer service experience with an easily integrated chat widget.
- Knowledge Base: Empower customers with instant answers and reduce repetitive queries.
Usecases
Crisp is versatile in its applications, catering to various business needs:
- Customer Support: Streamline support by managing all customer interactions in a unified inbox.
- Sales Automation: Use chatbots to automate sales pipelines and engage potential customers efficiently.
- Marketing Strategies: Implement targeted campaigns and messages to retarget and engage customers.
- E-commerce: Enhance the shopping experience by offering real-time support and personalized assistance.
- Startups and SMBs: Improve customer relationships and support with an affordable, comprehensive tool.
Advantages
- Multi-Channel Support: Integrates with various platforms for a cohesive support experience.
- User-Friendly Interface: Simplifies customer interaction management for teams.
- Customization Options: Tailors chat widgets and messages to align with brand identity.
- Scalability: Suitable for businesses of all sizes, from startups to established enterprises.
- Affordable Pricing: Offers a range of pricing options, including a free basic plan, making it accessible for various business types.
Disadvantages
- Feature Overload: New users might find the plethora of features overwhelming at first.
- Scalability Concerns: Some users may find certain features lacking as their business grows.
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A clear method for a website that’s useful and built to last
Understanding your needs
Everything starts with a conversation.
During a video call, we take the time to dive deep into your project: where does your website stand today? What’s working? What’s holding you back? And what role should your site play in your overall strategy?
Our Webflow agency asks the right questions to fully understand your goals, your audience, your constraints, and your vision. This listening phase is key, it allows us to make a clear diagnosis, identify opportunities (SEO, performance, conversion), and define a roadmap that actually fits your needs.
No off-the-shelf solutions here, just tailored recommendations built on your reality.
During a video call, we take the time to dive deep into your project: where does your website stand today? What’s working? What’s holding you back? And what role should your site play in your overall strategy?
Our Webflow agency asks the right questions to fully understand your goals, your audience, your constraints, and your vision. This listening phase is key, it allows us to make a clear diagnosis, identify opportunities (SEO, performance, conversion), and define a roadmap that actually fits your needs.
No off-the-shelf solutions here, just tailored recommendations built on your reality.
Building a clear, tailored solution
After the audit, we meet again for a second session.
Not just to send over a quote, but to present a clear solution, designed to solve the real issues with your current website. Every recommendation is explained, justified, and prioritized. We walk you through what we’d do, how we’d do it, and most importantly, why.
Our role goes beyond the technical. As a Webflow agency, we’re here to guide you, answer your questions, address any doubts with transparency, not tech jargon.
This conversation gives you a full picture of the project, the steps ahead, and the confidence that you’re heading in the right direction.
Not just to send over a quote, but to present a clear solution, designed to solve the real issues with your current website. Every recommendation is explained, justified, and prioritized. We walk you through what we’d do, how we’d do it, and most importantly, why.
Our role goes beyond the technical. As a Webflow agency, we’re here to guide you, answer your questions, address any doubts with transparency, not tech jargon.
This conversation gives you a full picture of the project, the steps ahead, and the confidence that you’re heading in the right direction.
Creating meaning, not just style
Every project is different: full website creation, redesign, component updates, landing pages… We adapt to your needs while staying true to your brand identity. Our mission is to turn your ideas into a clear, cohesive, and engaging interface.
From the very first wireframes, we focus on user experience, clarity, user flow, and conversion.
Design isn’t just about how your site looks; it’s about supporting your value proposition and guiding your visitors toward action. Because a great website isn’t just a showcase; it’s a tool to serve your goals.
From the very first wireframes, we focus on user experience, clarity, user flow, and conversion.
Design isn’t just about how your site looks; it’s about supporting your value proposition and guiding your visitors toward action. Because a great website isn’t just a showcase; it’s a tool to serve your goals.
A clean, fast and scalable Webflow build
All our sites are built on Webflow using the Client-First methodology. This ensures clean, structured, and scalable code, making it easy for any team to take over the project later if needed.
At BeBranded, every detail matters: performance, accessibility, responsiveness, and loading speed.We implement best practices in Webflow development and technical SEO right from the start, optimized HTML structure, semantic tags, Core Web Vitals, redirects, and more.
We’ve even created a complete guide to technical SEO for Webflow, sharing our methods and quality standards. Our goal: deliver a site that’s fast, robust and built to last.
At BeBranded, every detail matters: performance, accessibility, responsiveness, and loading speed.We implement best practices in Webflow development and technical SEO right from the start, optimized HTML structure, semantic tags, Core Web Vitals, redirects, and more.
We’ve even created a complete guide to technical SEO for Webflow, sharing our methods and quality standards. Our goal: deliver a site that’s fast, robust and built to last.
Helping your website grow, month after month
A high-performing website doesn’t stop at launch.
With our Growth plan, we support you every month to help you reach your goals and continuously improve your site over time.
From technical SEO optimization to blog article creation with our copywriters, backlink strategies, landing pages for your marketing campaigns, new page development, and bug fixes, we handle everything that boosts your online presence.
Our role: to stay by your side, fine-tune your site, and make sure your Webflow platform fully supports your company’s long-term growth.
With our Growth plan, we support you every month to help you reach your goals and continuously improve your site over time.
From technical SEO optimization to blog article creation with our copywriters, backlink strategies, landing pages for your marketing campaigns, new page development, and bug fixes, we handle everything that boosts your online presence.
Our role: to stay by your side, fine-tune your site, and make sure your Webflow platform fully supports your company’s long-term growth.
Understanding your needs
Everything starts with a conversation.
During a video call, we take the time to dive deep into your project: where does your website stand today? What’s working? What’s holding you back? And what role should your site play in your overall strategy?
Our Webflow agency asks the right questions to fully understand your goals, your audience, your constraints, and your vision.
This listening phase is key — it allows us to make a clear diagnosis, identify opportunities (SEO, performance, conversion), and define a roadmap that actually fits your needs.
No off-the-shelf solutions here — just tailored recommendations built on your reality.
During a video call, we take the time to dive deep into your project: where does your website stand today? What’s working? What’s holding you back? And what role should your site play in your overall strategy?
Our Webflow agency asks the right questions to fully understand your goals, your audience, your constraints, and your vision.
This listening phase is key — it allows us to make a clear diagnosis, identify opportunities (SEO, performance, conversion), and define a roadmap that actually fits your needs.
No off-the-shelf solutions here — just tailored recommendations built on your reality.
Building a clear, tailored solution
After the audit, we meet again for a second session.
Not just to send over a quote — but to present a clear solution, designed to solve the real issues with your current website. Every recommendation is explained, justified, and prioritized. We walk you through what we’d do, how we’d do it, and most importantly, why.
Our role goes beyond the technical. As a Webflow agency, we’re here to guide you, answer your questions, address any doubts — with transparency, not tech jargon.
This conversation gives you a full picture of the project, the steps ahead, and the confidence that you’re heading in the right direction.
Not just to send over a quote — but to present a clear solution, designed to solve the real issues with your current website. Every recommendation is explained, justified, and prioritized. We walk you through what we’d do, how we’d do it, and most importantly, why.
Our role goes beyond the technical. As a Webflow agency, we’re here to guide you, answer your questions, address any doubts — with transparency, not tech jargon.
This conversation gives you a full picture of the project, the steps ahead, and the confidence that you’re heading in the right direction.
Creating meaning, not just style
Every project is different: full website creation, redesign, component updates, landing pages… We adapt to your needs while staying true to your brand identity. Our mission is to turn your ideas into a clear, cohesive, and engaging interface.
From the very first wireframes, we focus on user experience, clarity, user flow, and conversion.
Design isn’t just about how your site looks — it’s about supporting your value proposition and guiding your visitors toward action.Because a great website isn’t just a showcase — it’s a tool to serve your goals.
From the very first wireframes, we focus on user experience, clarity, user flow, and conversion.
Design isn’t just about how your site looks — it’s about supporting your value proposition and guiding your visitors toward action.Because a great website isn’t just a showcase — it’s a tool to serve your goals.
A clean, fast and scalable Webflow build
All our sites are built on Webflow using the Client-First methodology. This ensures clean, structured, and scalable code — making it easy for any team to take over the project later if needed.
At BeBranded, every detail matters: performance, accessibility, responsiveness, and loading speed.We implement best practices in Webflow development and technical SEO right from the start — optimized HTML structure, semantic tags, Core Web Vitals, redirects, and more.
We’ve even created a complete guide to technical SEO for Webflow, sharing our methods and quality standards.
Our goal: deliver a site that’s fast, robust, and built to last.
At BeBranded, every detail matters: performance, accessibility, responsiveness, and loading speed.We implement best practices in Webflow development and technical SEO right from the start — optimized HTML structure, semantic tags, Core Web Vitals, redirects, and more.
We’ve even created a complete guide to technical SEO for Webflow, sharing our methods and quality standards.
Our goal: deliver a site that’s fast, robust, and built to last.
Helping your website grow, month after month
A high-performing website doesn’t stop at launch.
With our Growth plan, we support you every month to help you reach your goals and continuously improve your site over time.
From technical SEO optimization to blog article creation with our copywriters, backlink strategies, landing pages for your marketing campaigns, new page development, and bug fixes — we handle everything that boosts your online presence.
Our role: to stay by your side, fine-tune your site, and make sure your Webflow platform fully supports your company’s long-term growth.
With our Growth plan, we support you every month to help you reach your goals and continuously improve your site over time.
From technical SEO optimization to blog article creation with our copywriters, backlink strategies, landing pages for your marketing campaigns, new page development, and bug fixes — we handle everything that boosts your online presence.
Our role: to stay by your side, fine-tune your site, and make sure your Webflow platform fully supports your company’s long-term growth.
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Is everything clear?
How long does it take to build a Webflow website?
It depends on the package you choose. Launch is delivered in 2 weeks, Business and Expend in 4 weeks. These timelines assume you provide your content (copy, images, logos) and feedback within reasonable timeframes. We confirm the exact delivery date during the kickoff meeting based on your specific needs.
Who will be working on my project?
Your project is handled by our in-house team based between Paris and Barcelona. Maxime manages strategy, consulting and project management. Roland handles Webflow development and technical SEO. A dedicated designer joins depending on the project. We never outsource abroad: everything is done in-house to ensure quality and responsiveness. You have a direct point of contact throughout the project.
Do you handle website maintenance after launch?
Yes. All our packages include 30 to 60 days of post-launch support, depending on the package. After that, you have three options: manage updates yourself (we train you to be fully autonomous), subscribe to our Growth package for continuous support with monthly iterations starting at €2,900/month, or request ad-hoc interventions billed per day. We don't disappear after delivery, we remain available whenever you need us.
What platforms do you build websites on?
We build exclusively on Webflow and Framer to create dynamic, customizable and high-performing websites. These two no-code platforms allow us to deliver robust and scalable solutions quickly, adapted to a wide range of needs. Webflow is recommended for sites with rich CMS and demanding SEO; Framer for more marketing-focused sites, design-driven with advanced animations. We advise honestly based on your project during the kickoff.
We build exclusively on Webflow or Framer to create dynamic, customizable and high-performing websites. These two no-code platforms allow us to deliver robust and scalable solutions quickly, adapted to a wide range of needs. Webflow is recommended for sites with rich CMS and demanding SEO; Framer for more marketing-focused sites, design-driven with advanced animations. We advise honestly based on your project during the kickoff.
What is a CMS?
A CMS (Content Management System) is a tool that lets you easily manage your website content without touching any code. With Webflow, you can add blog posts, edit text, upload images, all from a simple interface. It's a dashboard that makes you 100% autonomous to manage your site after delivery.
What is on-page SEO?
On-page SEO refers to the technical optimization of your site for search engines. This includes title tags, meta descriptions, heading structure (H1, H2, H3), clean URLs, loading speed, schema.org markup, and many other elements. We configure all this from the start so Google properly understands and ranks your pages. You don't have to worry about it afterwards.
Can I pay in installments?
Yes. For Launch, payment is split in 2: 50% at project kickoff and 50% on delivery. For Business and Expend, payment is split in 3: a first part at kickoff, a second part at an intermediate milestone defined upfront (often mid-project, when mockups are validated), and the final part on delivery. For the Growth package, billing is monthly, in a single payment per month.
Is there a limit to design iterations?
No, there's no limit. During the design validation phase, we iterate as many times as needed until the mockups perfectly match your needs. What matters to us is that you're fully satisfied before moving to development. This phase is collaborative, and communication is essential.
Is there a commitment period for the Growth offer?
No long-term commitment. The Growth package works month-to-month, cancellable anytime with one month's notice. This notice period is bilateral: we can also end the collaboration if the project no longer matches our standards or values. This flexibility guarantees a healthy and productive relationship on both sides.
How are you different from other agencies?
We have five key differences. First, radical transparency: fixed displayed prices, no opaque quotes. What we announce is what you pay. Second, zero offshoring: everything happens between Paris and Barcelona, in-house, with no hidden subcontracting. Third, your site truly belongs to you: clean code with Client First methodology, you can switch providers without rebuilding everything. Fourth, our bb-contents tools are included free with all packages (15+ professional web tools). Fifth, fast delivery: 2 to 4 weeks where others take 2 to 3 months. In short: we build websites that drive business performance, not dormant storefronts.
We have five key differences.
First, radical transparency: fixed displayed prices, no opaque quotes. What we announce is what you pay.
Second, zero offshoring: everything happens between Paris and Barcelona, in-house, with no hidden subcontracting.
Third, your site truly belongs to you: clean code with Client First methodology, you can switch providers without rebuilding everything.
Fourth, our bb-contents tools are included free with all packages (15+ professional web tools).
Fifth, fast delivery: 2 to 4 weeks where others take 2 to 3 months. In short: we build websites that drive business performance, not dormant storefronts.
How do I know if you're the right agency for us?
We're a good fit if you want a high-performing site, not just a pretty one, if you value transparency (fixed displayed prices, no unclear quotes), if you want to keep control of your site after delivery, if you're looking for a partner who understands your business challenges, and if you appreciate short timelines (2 to 4 weeks) with a clear process. We're not a good fit if you're looking for the cheapest option on the market or if you want to stay dependent on an agency long-term. The best way to find out? A 30-minute call: we'll honestly tell you if we can help.
Is the Growth package flexible?
Yes. The standard Growth package is €2,900/month for 4 dedicated days per month, but we can adapt it to your needs. Fewer days per month means a lower price. We define the scope together during the initial call. In all cases, billing is done in a single monthly payment, with no commitment.
You can always contact us
Because we love discussing your projects with you, don't hesitate to contact us- even if it's just to say hello!
Your vision, our craft. Let’s build something that moves.
Every great experience starts with trust. We listen, we design, we build; with purpose. And we stay close, from first launch to every next move.